Welcome to Spartan Health Group (“Spartan,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, content, and services (collectively, the “Services”) offered by Spartan Consulting Group and Spartan Healthcare. By accessing or using the Services provided by our Spartan organization, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.
1. Who We Are
Spartan Health Group, a leader in the healthcare consulting sector, specializes in payer contracting, payer strategy, and payer relations. As part of the Spartan organization, we are dedicated to providing top-tier consulting services.
2. Eligibility & Authority
To utilize our services, you must be at least 18 years old and possess the legal authority to enter into these Terms. If you are accessing the services on behalf of an entity, you affirm that you have the necessary authority to bind that entity.
3. Scope of Services
Our comprehensive consulting services encompass analytics, reporting, and strategic guidance related to payer contracting, network participation, credentialing support, and other relevant areas. Specific deliverables, timelines, and fees are detailed in separate Engagement Documents.
4. No Medical, Legal, or Financial Advice
The information provided through our services is intended for general informational and consulting purposes only. Spartan Health Group does not provide medical, legal, tax, or financial advice.
5. Privacy & Data Protection
Your engagement with our services is subject to our Privacy Policy and Cookie Policy. By using the services, you consent to the data processing as described therein.
6. Accounts & Access
You are responsible for safeguarding your credentials and all activities under your account with Spartan Health Group.
7. Fees, Invoicing & Payment
Invoices are due within 30 days from the date of issuance. Late payments may incur a fee of 1.5% per month or the maximum allowed by law. You are responsible for any applicable taxes, excluding our income taxes.
8. Client Responsibilities
To facilitate the effective delivery of our services, you agree to:
Provide accurate, complete, and timely information and access.
Identify a primary point of contact and decision-makers.
Ensure that the data and materials provided comply with applicable law.
9. Intellectual Property
All intellectual property belonging to Spartan Health Group remains our exclusive property. Upon full payment, we grant you a non-exclusive, non-transferable license to use deliverables for your internal business purposes.
10. Confidentiality
Both parties agree to maintain the confidentiality of each other’s non-public information and use it solely as necessary to fulfill these Terms.
11. Third-Party Tools & Links
Spartan Health Group is not responsible for any third-party content, policies, or practices.
12. Acceptable Use
You agree not to:
Violate any law or regulation.
Infringe on intellectual property or privacy rights.
Upload malware or interfere with the security or operations of our services.
Scrape, harvest, or reverse engineer the services.
Misrepresent your identity or affiliation.
Use the services to process PHI unless a BAA is executed.
13. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPARTAN HEALTH GROUP DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED.
14. Limitation of Liability
Our total liability for any claims will not exceed the fees you have paid for the specific engagement giving rise to the claim in the 12 months preceding the event.
15. Indemnification
You agree to defend, indemnify, and hold harmless Spartan Health Group from any claims arising out of your use of our services.
16. Termination
Either party may terminate the agreement as detailed in the Engagement Documents.
17. Changes to the Services or Terms
We may modify the services or these Terms at any time. Continued use after changes signifies acceptance of the new terms.
18. Communications & E-Signatures
You consent to receive electronic communications regarding the services provided by Spartan Health Group.
19. Export Controls
You agree not to use or export the services in violation of U.S. export laws.
20. Force Majeure
Neither party shall be liable for delays due to events beyond reasonable control.
21. Governing Law; Venue; Dispute Resolution
These Terms are governed by the laws of Florida. The exclusive venue for disputes is Miami-Dade County, Florida. Arbitration Clause: Any dispute arising from these Terms or the services will be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will occur in Miami-Dade County, Florida. You waive the right to participate in a class action or class arbitration.
22. Entire Agreement
These Terms, along with applicable Engagement Documents and our Privacy Policy and Cookie Policy, constitute the entire agreement.
23. Contact Us
Spartan Health Group